For clients
Everything for your project, in one place.
Each request you send from this page comes back with a reference and the day to expect a reply. Nothing here needs a password.
Follow your project
Every project has a code. Open it to see the current step, Walid’s notes and the latest preview.
Ask for a change, or report a problem
Changes, fixes and questions all go to Walid. Urgent problems are seen first.
Ask for a call
Walid works Sun–Fri, 9:00–18:00 Beirut time. The times below are already in your own time zone.
What a Care month includes
On Care, a one-page report like this one arrives every month, in plain words.
- Uptime
- 99.98%
- Mobile speed score
- 96
- Backups
- 30 of 30 restored in a test
- Updates
- 7 applied, 0 problems
- Hours used
- 1.5 of 2
- Next check
- In 4 weeks
“Checkout now loads in 0.9 s on a phone. Next month: the new gift-card page.”
Get ready for your project
What we’ll ask for, by service. Have it to hand and the first week moves faster.
Websites
- Your logo and brand colours, if you have them
- The pages you want, and any text you already have (we can write it with you)
- Photos of your work, team or place
- Access to your domain, or we help you buy one
Online stores
- Your product list: names, prices, sizes or colours, stock
- Product photos (or we arrange a shoot)
- How customers will pay: card, wallet, cash on delivery
- Where you deliver, and what it costs
Web apps
- Who will use it, and what each person needs to do
- The spreadsheets or tools you use today
- Two or three apps you like the feel of
Mobile apps
- Who will use it, and the one thing they open it for
- An Apple and a Google developer account (we help you set them up)
- Your logo and brand colours
SaaS products
- Who pays, and roughly how you want to charge
- The roles people will have (owner, staff, customer)
- Any prototype or designs you already have
UI/UX design
- Your brand, or the feeling you want
- Screens or products you admire
- Who the users are
AI features
- The questions or tasks the AI should handle
- Your own information it should answer from (FAQ, price lists, documents)
- Who approves its work before anything is sent
Automation
- The task, step by step, as your team does it today
- Logins to the tools involved (shared safely, never by chat)
- What should happen when something goes wrong
Cloud, DevOps & security
- Access to your hosting and domain
- What must never go down, and when your busy hours are
- Any security worries or past incidents
Maintenance & rescue
- Access to the code (GitHub or a zip) and the hosting
- A list of what is broken or slow, in your words
- Who built it before, if you know